CoralCommerce is intensely proud of our technology, but we are 100% clear that knowledge is far more valuable to a business who wishes to accept or make digital payments.
Therefore we offer our own team as experts in our fields to help our clients be better, and become healthier and wealthier businesses as a result. Users of our platform benefit from having us as part of their team, but we also consult to non-users globally.
The CoralCommerce team have members that have been in payments since the mid 1990s and have built transactional solutions together since 2001. We are available to help businesses improve their dispute rates, their customer communications, their user journeys and their approval rates, just as we have helped hundreds of brands in the Americas, Europe and Africa.
CoralCommerce partners with consulting firms globally, with our primary partners being the Digital Works Group (DWG) in the United Kingdom.
Our standard consulting term is usually three months, renewable 30 days in advance. Longer periods of consulting can be arranged on request.
As we are short term consultants we bill by consulting day, and the fee is usually paid up to and not exceeding 30 days in arrears from the date of invoice.
Strategic or operational challenges? One time sales or subscriptions? Retention or fraud related issues? User journey complexities? Problems in customer engagement? We focus on helping businesses where they need it most, whether it is to help their executive align on strategy, or their business units improve on metrics.
Our focus is always on three main goals: efficiency, performance and compliance. We approach all our consulting work with these three filters in mind, and are experienced globally to the benefit of our clients.
We are experienced in all payment models and can assist companies wishing to improve their overall approval rates, their customer communications, their regulatory compliance and their dispute levels.